How to install centurylink internet yourself

All Rights Reserved. Third party marks are the property of their respective owners. Residential Small Business Chat. Accessories Check for Deals at My Home. Support Support Center Contact Us. Support Sign In. Residential x. You will need both of these to create your account. You can now click "Done" to complete the QuickConnect installation process.

Click on the correct section below for your model of modem to view a guide to the status lights. This model has a single status light ring on the front, which will change color as it goes through the initial installation process. Once the power cord is plugged into the back of the modem, the bootup sequence will begin.

Below are the status light behaviors you'll see when the modem is booting up. For full instructions on how to read the single status light on the C modem, visit our detailed guide. If you have any other model, including Actiontec, Technicolor, Zyxel and others, follow the guide below.

Your modem may look different from the one pictured, but the lights will function in the same way. Look at the row of status lights on the back of your modem. You're finished! If your internet light is green, you are connected to the internet.

Now you can get online! You need to finish your setup. Usually this means you still need to accept the user agreement. Have questions about the other lights on your modem? Visit our detailed guide on how to read the lights on your modem to troubleshoot your internet connection.

Setting up new service? Please note that a phone jack is required to set up CenturyLink internet service in your home. If you don't have a jack, chat with us to have one installed.

Download the CenturyLink app to easily manage your account. Top Tools. Internet Speed Test. Where's My Technician? Service Appointment Manager. Modem Compatibility. Manage My Services. Phone: CenturyLink modems cannot be activated over the phone. Open the app and click Install My New Modem to start the self-activation process.

Pro installation vs. CenturyLink installation pros and cons. Self-installation Professional installation. Pros Cons Fastest setup option No in-person technical support No appointment fee A technician who can solve problems in-person Full-day scheduling window required.

Professional installation of CenturyLink internet. Cost Free. CenturyLink internet equipment: buy or rent? Renting Buying. Good for short-term internet needs Poor value for long-term internet needs Best value for long-term internet needs Expensive upfront costs. CenturyLink Wi-Fi setup. How to connect to your CenturyLink Wi-Fi network. Note: If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet.

Do not install a filter between the modem and the wall jack. The DSL cord from the modem to the jack should not have a filter. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Use a DSL splitter to plug a phone and a modem into one wall jack. Have a home security system? Chat with customer service to get a technician to install a whole-home filter on the line outside your home there is an installation fee for this.

Filters are not included in your modem kit. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. If you did not receive filters, please chat with us. At this point, you are ready to activate your service!

You can proceed using the mobile app or the QuickConnect site on a browser — either one will walk you through the steps to finish installing service. Follow the steps to complete the installation process using QuickConnect. And don't worry — if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. While completing the installation process, the lights on your modem will tell you its connection status. Your modem may look different from the one in the images below, but the lights will function in the same way.

Look at the row of status lights on your modem. You're finished! Once the internet light is green, you're connected to the internet and you can get online!

You need to finish setup online. An error has occurred. If the internet light is red, this means a connection failure has occurred. Try disconnecting everything DSL and power cords , waiting a few minutes, and repeating steps 2 and 3.

If you still get a red light, you will need to chat with an agent to get further troubleshooting help. Below are some of the most common questions and issues that customers ask as they self-install a modem. What if all the lights on the modem are off? It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in.

Try this:. What if the DSL light is red? The red light indicates the modem isn't connecting to the CenturyLink network.